RETAIL & E-COMMERCE FORUM & MEETINGS

REPLAY Retail & E-commerce 2024

19 sessions
Feb 7th
09:30 am - 09:45 am

Sustain & Succeed. The Power of the Loop: Creating Value in the Circular Economy

LR
Lora Radivojević
HUB Institute
Trends Analyst
Feb 7th
09:45 am - 10:05 am

[Hermès Systèmes d'Information] ChatGPT, magic explained by science

A pedagogical discovery of some of the fundamental principles of ChatGPT
LB
Laurent Bédé
Hermès Systèmes d'Information
Directeur IT Corporate, Data et Innovation
Feb 7th
10:05 am - 10:15 am

[Orange Business] iA: 2 real-life experiences and 2 lessons for your projects

iA is on everyone's lips (and in everyone's talks!) If expectations and promises are at their peak, deriving lasting value for the company is another matter altogether. In this flash pitch: 2...
ML
Mick Levy
Orange Business
Directeur Stratégie et Innovation
Feb 7th
11:30 am - 11:40 am

Focus on Customer Service : How does Christian Louboutin use this resource to provide its customers with quality support?

OS
Odile Szabo
Christian Louboutin
Group Chief E-Commerce Officer
HZ
Hélène Zignani
HUB Institute
Directrice des Partenariats
Feb 7th
11:40 am - 11:50 am

AB Tasty: Dare To Go Further

AB Tasty is at a turning point in its history: find out about the innovations behind this development and the company's strategic vision for the years ahead.
MM
Marylin Montoya
AB Tasty
VP Marketing
ADS
Alix de Sagazan
AB Tasty
CEO & Co-Founder
Feb 7th
11:50 am - 12:05 pm

Generative AI: Reinventing the Customer Experience with AdCreative.ai

Let's explore how generative AI is revolutionizing the design, production and analysis of advertising content. From optimizing the creative process to increasing ROI, let's discover how brand...
CD
CĂ©dric Derozier
AdCreative
Head of Sales
JL
Jean-Guillaume Loubet
AdCreative
Director of Strategic Accounts
Feb 7th
12:05 pm - 12:20 pm

[LVMH x Accenture x KBRW] Behind the scenes of an ultra-desirable omnichannel experience

AR
Antoine Raith
Groupe LVMH
Omnichannel Lead Architect
PP
Pierre-Olivier Pivot
Accenture
Technology Strategy & Advisory Associate Director
PR
Philippe Romano
KBRW
CEO
Feb 7th
12:20 pm - 12:30 pm

Building an agile supply chain: Saint Maclou's experience in using data to proactively manage deliveries

After building a data model to anticipate delivery malfunctions, Saint Maclou extended the use of this model to the entire company, thereby reducing delays and customer disputes by a factor of...
SL
Stéphane Lefebvre
Saint-Maclou
Directeur Supply Chain et RĂ©seau
Feb 7th
02:45 pm - 03:00 pm

[Kiabi x Useradgents] Mobile at the heart of the Commerce switch

Based on Kiabi, Useradgents illustrates the role of the smartphone in the 5 pillars of retail transformation: Mobile and CSR, Platformization, Customer Relations, Omnichannel and Intelligence.
MK
Michael Kusper
Kiabi
CPO E-commerce
VP
Vincent Pillet
Useradgents
Co-fondateur
Feb 7th
03:00 pm - 03:10 pm

GĂ©mo, the customer at the heart of the omnichannel experience

Discover how GĂ©mo puts the customer experience at the heart of its strategy by integrating an innovative omnichannel approach, putting the customer at the center of every interaction.
VG
Vanessa Gignoux
GĂ©mo
Directrice E-commerce & Omnicanal
Feb 7th
03:10 pm - 03:20 pm

[TikTok x Katall] What happens if we stop selling on the internet?

How are Katall and TikTok helping brands to be more authentic and adapt to new consumer trends? Discover the evolution of recommendation over the last few years, up to the arrival of TikTok and the...
MS
Maxime Smolinski
Katall
Operations Manager
DG
David Gonima
TikTok
Team Lead - Sr Agency Partner Manager - France
Feb 7th
03:20 pm - 03:30 pm

[VTEX] Carrefour's omnichannel strategy : from a monolith IT to pragmatic composability

How Carrefour, a traditional retailer with e-commerce capabilities, is transforming into a Digital Retail Company, which places digital and data at the heart of all its operations and its value...
JB
Julien Bianchini
Vtex
Head of Alliances Western Europe
Feb 7th
03:30 pm - 03:45 pm

How does Ultra Premium Direct optimize its acquisition mix to fuel growth with Wizaly's multi-channel attribution solution?

PBDC
Paul Bro de Comeres
Ultra Premium Direct
Directeur E-commerce
SDV
Stanislas di Vittorio
Wizaly
CEO
Feb 7th
03:45 pm - 03:55 pm

[Vinted Go] The point of sale, a new service hub for consumers!

How retailers can become the backbone of the second-hand movement.
FB
Florian Bonnasse
Vinted Go
Directeur Commercial Senior
Feb 7th
03:55 pm - 04:05 pm

[Monoprix] Personalizing relationships for lasting loyalty

SS
Sandrine Sainson
Monoprix
Directrice expérience client
Feb 7th
04:05 pm - 04:15 pm

[The Kooples x Imki] How generative AI is revolutionizing Retail and Customer Experience?

Generative AI is invading retail everywhere, from sourcing to customer relations and supply chain optimization.
NF
Nicolas Flaud
Imki
Fashion & Luxury Director
Feb 7th
04:15 pm - 04:25 pm

[Bell & Ross] Distribution in Asia: strategy and evolution

Distribution map, focus on Asia and its specific features.
MT
Marie-Laure Trichard
Bell & Ross
Global Marketing & Communication Director
Feb 7th
04:25 pm - 04:45 pm

Retail in China: Focus on trends and innovations

VD
Vincent Ducrey
HUB Institute
Founder & CEO
Feb 7th
04:45 pm - 05:05 pm

Back from NRF: 30 inspiring stores in New York

HZ
Hélène Zignani
HUB Institute
Directrice des Partenariats