XM
Order Management System - the key to omnichannel retail
Feb 7, 2023 — 12:20 pm - 12:30 PMPlénière Customer Experience J1 2023
Plénière Customer Experience J1 2023
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Description
Building a high-performance eCommerce site or app that delivers a seamless experience is now within everyone's reach.
But mastering the physical operational flows to deliver the omnichannel promises requires orchestrating with precision and transparency a series of much more complex steps.
An Order Management System is therefore essential. When well designed and implemented, OMS can become a real support for growth and economic performance.