LG
How Millet places product discovery at the heart of its customer experience strategy ?
Feb 8, 2023 — 10:00 am - 10:15 AMPlénière Customer Experience J2 2023
Plénière Customer Experience J2 2023
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Description
75% of shoppers leave a brand's website within 2 minutes if they can't find the product they're looking for. Personalized product discovery and category merchandising keeps shoppers with you. Join our session with Millet, leading brand in outdoor equipment and clothing that manages over 4000 references, as we dive into the best practices to build a highly personalized onsite journey that’ll increase customer conversion, retention, and more.
