RETAIL & E-COMMERCE FORUM & MEETINGS

6 FEB.
8:30 AM - 9:30 AM
WELCOME COFFEE

Breakfast & networking

Wake up at 8:30am: coffee, breakfast and networking. Let's connect for an inspiring day!

6 FEB.
9:28 AM - 9:29 AM

SESSION 1 - Growth and profitability: innovate with frugality

6 FEB.
9:30 AM - 9:45 AM
OPENING KEYNOTE

Innovate with frugality: Resilience and Renaissance in a VUCA World

PB
Perle Bagot
HUB Institute
Associée Fondatrice & Directrice générale
6 FEB.
9:45 AM - 10:00 AM
GUEST SPEAKER

CES 2024 Debrief: How L'Oréal integrates generative AI and Beauty Tech to reinvent the customer experience

The future of beauty can no longer be dissociated from Beauty Tech. How is L'Oréal, whose CEO directed the opening conference at CES 2024 in Las Vegas, transforming itself with data, science and beauty tech services that integrate generative AI in particular, to offer ultra-personalized beauty to as many people as possible?
BD
Béatrice Dautzenberg
L'Oréal
Global Director of Beauty Tech Services
6 FEB.
10:00 AM - 10:15 AM

[Kingfisher x EPAM] How do you create a retail media network?

Viewed from the business horizon by Kingfisher and from the tech horizon by EPAM
GC
Gwenola Coicaud
Kingfisher PLC
Directrice Retail Media France
AH
Anders Hjorth
Epam
Retail Media Consultant
6 FEB.
10:15 AM - 10:30 AM

[Cdiscount x Microsoft] Reinvent your customer experience and business processes with AI

IS
Isabelle Serot
Cdiscount
Directrice Data
AVDW
Agnès Van de Walle
Microsoft France
Retail & Consumer Goods General Manager
6 FEB.
11:30 AM - 11:40 AM

[Uber Direct] Delivery at the heart of omni-commerce strategy and customer experience

MH
Marion Hatt
Uber Direct France
General Manager
6 FEB.
11:40 AM - 11:50 AM

Optimizing the customer experience with Zoho CRM: 3 retail use cases

Focus on 3 Made in Zoho success stories: ManoMano, Allopneus and Beaumanoir. Find out how our tools meet the specific needs of each company, shape unrivalled customer experiences and boost our customers' productivity, with Thomas Ciezar - Marketing Director France at Zoho.
TC
Thomas Ciezar
Zoho Corporation
France Marketing Country Manager
6 FEB.
11:50 AM - 12:00 PM

[Monday] Accelerating retail transformation: How can technology drive innovation?

To meet the growing needs of consumers, retailers and e-commerce professionals today must constantly adapt and evolve. Clearly, innovation is key, but the real challenge lies in the effective execution of these strategic trends. In this session, you'll learn how retail players can leverage technology to achieve outstanding results, customer satisfaction and lasting loyalty.
ZL
Zacharie Lahmi
monday.com
Regional Sales Team Leader
6 FEB.
12:00 PM - 12:15 PM

Success Story Le Petit Vapoteur: Innovation and omnichannel thanks to open source and PrestaShop

Discover the success story of Le Petit Vapoteur, leader in online vaping, and its successful omnichannel strategy thanks to open source and PrestaShop. We'll be taking a look back at the thought process that led to the strategic choice of open source, but also at how Le Petit Vapoteur was able to innovate against the competition by implementing an integrated and effective omnichannel strategy. Don't miss this inspiring success story dedicated to merchants looking to optimise their online sales and to those wishing to implement a powerful omnichannel strategy.
BG
Benoit Goimier
Le Petit Vapoteur
Chief Technical Officer
SA
Sophie Ancely
PrestaShop
Chief Sales & Operations Officer
6 FEB.
12:15 PM - 12:35 PM

[Rokt] Where Relevance Rules: Leveraging retail media to acquire new customers

Nowadays growth advertisers are increasingly looking for alternatives to traditional search and social advertising because of cost, reliance, and more recently, tracking and attribution.
SS
Sofia Schäfer
Deliveroo Media & E-commerce
Country Lead France
SM
Steven Mohl
Rokt
Director of Strategic Partnerships Europe
PB
Perle Bagot
HUB Institute
Associée Fondatrice & Directrice générale
6 FEB.
12:35 PM - 2:00 PM
BREAK

LUNCH & BUSINESS MEETINGS

Take time to meet, exchange and share your use cases and issues during meetings organized by our teams. You can ask Joanna to schedule your meetings with your peers and/or partners of the event.
6 FEB.
1:55 PM - 2:00 PM

SESSION 2 - AI, Data, Supply Chain: Boost your performance

6 FEB.
3:30 PM - 3:40 PM
GUEST SPEAKER

FNAC DARTY's Supply Chain: the cornerstone of a sustainable brand strategy

Discover how Fnac Darty has undertaken a profound transformation of its Supply Chain around sustainability!
GC
Grégory Chekroun
Fnac Darty
Director of Operations, Logistics Transports & Flow
6 FEB.
3:40 PM - 3:50 PM

[Appian] Breaking down functional silos with a Connected Supply Chain

Find out how you can meet the challenges of your organization (major complexity and silos, numerous internal and external teams, legal and compliance issues...) with a Connected Supply Chain.
FG
Frédéric Godde
Appian
Regional VP of Sales France
6 FEB.
3:50 PM - 4:00 PM

[Provalliance x Orixa-Visiperf] From national campaigns to ultra-local initiatives, how can you boost your performance?

Drive-to-store is a key challenge for many brands and retailers. To achieve this, you need to combine brand strategy with local reality. What positioning, what local anchoring, what catchment area, what network involvement... The Orixa x Visiperf solution supports its customers in managing all these aspects, ensuring an effective and coherent digital presence at all levels. Through the example of our collaboration with the Provalliance group, we will detail our approach and the concrete benefits of our proposal.
AR
Anne Roullier
Orixa media
Head of Strategy
6 FEB.
4:00 PM - 4:15 PM

[DeluPay] Why we need to do away with bankcards

JB
Joël-Alexis Bialkiewicz
DeluPay
Président fondateur
6 FEB.
4:15 PM - 4:25 PM

[Glooh Media] Unlocks the power of Retail Media

MV
Maximilien Veriter
Glooh
Co-Founder and Head of Product
DT
Dimitri Themelis
Glooh
Founder & CEO
HZ
Hélène Zignani
HUB Institute
Directrice des Partenariats
6 FEB.
4:25 PM - 4:35 PM
GUEST SPEAKER

[Fitness Park] Acceleration of growth thanks to the digitalization strategy of the gym

TM
Thomas Mendonça
Fitness Park
DGA
6 FEB.
4:35 PM - 4:45 PM
GUEST SPEAKER

[Chloé] Early Signals

Detect the imperceptible bursts of a best-seller or slow-seller to adapt production as quickly as possible.
NLD
Nicolas Lo Duca
Chloé
Chief Data Officer
6 FEB.
4:45 PM - 4:55 PM
GUEST SPEAKER

How does AI boost Nestlé's sales force?

Nestlé has chosen to rely on Tech and Data to boost its sales force. The aim is to improve the sales experience and increase efficiency and effectiveness for the benefit of consumers and customers.
TB
Thomas Bardy
Nestlé
Head of IT for Digital, Data, Innovation, Marketing & Sales
6 FEB.
4:55 PM - 5:05 PM

From barcode to GS1 Augmented QR Code: a revolution in the making

Find out how the GS1 Augmented QR Code will replace the barcode. After 50 years, the symbol of commerce is bowing out, to be replaced by a new sign offering infinite possibilities for every player in the product value chain.
TO
Tifenn Ouchene-Boureau
GS1 France
Directrice Marketing &Communication
6 FEB.
5:05 PM - 5:20 PM
GUEST SPEAKER

Club Med accelerates its digital transformation with Generative AI

After setting up a new Data Factory in 2022, Club Med has strengthened its AI strategy by also including initial generative AI use cases to continue improving the experience of our customers and employees, all with a "trusted AI" approach reconciling ethical requirements, personal data protection and innovation.
QB
Quentin Briard
Club Med
CEO Marketing Digital & Technology at Club Med
6 FEB.
5:20 PM - 5:35 PM
CLOSING KEYNOTE

Boost your performance: 15 Generative AI innovations that will transform Commerce

EV
Emmanuel Vivier
HUB Institute
Co-Founder
6 FEB.
5:30 PM - 7:00 PM
COCKTAIL

COCKTAIL & BUSINESS MEETINGS

Take time to meet, exchange and share your use cases and issues at meetings organized by our teams. You can ask Joanna to schedule your meetings with your peers and/or event partners (reserved for members and brand advertisers).

6 FEB.
6:00 PM - 6:30 PM
AWARDS

AWARD CEREMONY OF RETAIL INNOVATION AWARDS

By our jury of experts
6 FEB.
7:00 PM - 10:00 PM
DINING

RETAIL & E-COMMERCE DINING TABLE

Come and join* the 150 decision-makers attending the annual RETAIL & E-COMMERCE Gala Dinner. The perfect opportunity to network and discover even more trends !
Inscription : adeline.jouanne@hubinstitute.com *Priority to guest speakers and HUB Institute members