All Sessions

Sed cautela nimia in peiores haeserat plagas, ut narrabimus postea, aemulis consarcinantibus insidias graves apud Constantium, cetera medium principem sed siquid auribus eius huius modi quivis infudisset ignotus, acerbum et inplacabilem et in hoc causarum titulo dissimilem sui.

25 Jan 11:00 - 11:30 | Masterclass 2022

Global trends in retail & e-commerce

08 Feb 08:55 - 09:00 | Plénière Customer Experience J1 2022

Welcome Speech

Perle, Vincent, Emmanuel (HUB Institute)

08 Feb 09:00 - 09:20 | Plénière Customer Experience J1 2022

[Back from NRF] Digital instore: from robots to dynamic...

08 Feb 09:20 - 09:30 | Plénière Customer Experience J1 2022

Subscription, rental: the sustainable alternative to...

08 Feb 09:30 - 09:45 | Plénière Customer Experience J1 2022

[Behind the scenes] From shopper data to in-store...

08 Feb 09:45 - 10:00 | Plénière Customer Experience J1 2022

The DNA of an adaptive business - a driver for success in...

08 Feb 10:00 - 10:10 | Plénière Customer Experience J1 2022

Detecting data blind spots: the key to enabling a quality...

08 Feb 10:10 - 10:25 | Plénière Customer Experience J1 2022

How optimizing Alltricks' virtual storefront via SEO...

08 Feb 10:25 - 10:40 | Plénière Customer Experience J1 2022

How Accor ensures optimal customer care thanks to...

08 Feb 10:40 - 11:50 | Plénière Customer Experience J1 2022

Personalization beyond customer data: how to deliver a...

08 Feb 10:50 - 11:05 | Plénière Customer Experience J1 2022

How David Lloyd Clubs used data and analytics to...

08 Feb 11:05 - 11:20 | Plénière Customer Experience J1 2022

New generation of Google Ads: The profitable bet of Petit...

08 Feb 11:20 - 11:30 | Plénière Customer Experience J1 2022

How Personal Shopping has become a pillar of omnichannel...

08 Feb 11:30 - 13:45 | Plénière Customer Experience J1 2022

[11.30am - 1.45pm] BREAK SESSION & NETWORKING (open to all...

08 Feb 13:45 - 14:00 | Plénière Customer Experience J1 2022

[Back from NRF] Metaverse & 3D Commerce: what concrete...

08 Feb 14:00 - 14:10 | Plénière Customer Experience J1 2022

PMU.fr : the e-Commerce turn

08 Feb 14:10 - 14:25 | Plénière Customer Experience J1 2022

2nd Party Data partnership with Carrefour: how Artefact...

08 Feb 14:25 - 14:40 | Plénière Customer Experience J1 2022

How does Decathlon boost the customer experience through...

08 Feb 14:40 - 14:55 | Plénière Customer Experience J1 2022

How did ManoMano integrate Meta into its customer...

08 Feb 14:55 - 15:05 | Plénière Customer Experience J1 2022

How data and technology can become a growth gas pedal for...

08 Feb 15:05 - 15:20 | Plénière Customer Experience J1 2022

Tradition, History, Prestige and Omnichannel : feedback...

08 Feb 15:20 - 15:35 | Plénière Customer Experience J1 2022

Inspired shopping: ManoMano's journey from inspiration to...

08 Feb 15:35 - 15:50 | Plénière Customer Experience J1 2022

Customer experience: why modernizing your network is a...

08 Feb 15:50 - 16:05 | Plénière Customer Experience J1 2022

PMU's customer engagement program, for everyone and at...

08 Feb 16:05 - 16:15 | Plénière Customer Experience J1 2022

Live shopping: a must for tomorrow?

08 Feb 16:15 - 16:30 | Plénière Customer Experience J1 2022

User feedback as a pillar of customer experience at Rémy...

08 Feb 16:30 - 16:45 | Plénière Customer Experience J1 2022

Orchestrating the end-to-end customer journey: Clarins'...

08 Feb 16:45 - 16:55 | Plénière Customer Experience J1 2022

Unified commerce in 2022: what challenges and perspectives?

08 Feb 16:55 - 17:00 | Plénière Customer Experience J1 2022

[Behind the scenes] Behind the scenes of VivaTechnology 2022

08 Feb 17:00 - 17:05 | Plénière Customer Experience J1 2022

WHAT'S NEXT?

Perle, Vincent, Emmanuel (HUB Institute)

08 Feb 17:05 - 19:30 | Plénière Customer Experience J1 2022

[5.00pm - 7.30pm] NETWORKING COCKTAIL - HAPPENING...

08 Feb 20:00 - 23:00 | Plénière Customer Experience J1 2022

[7.30pm - 10.30pm] 🥂GALA DINNER🥂

09 Feb 08:55 - 09:00 | Plénière Customer Experience J2 2022

Welcome Speech

Perle, Vincent, Emmanuel (HUB Institute)

09 Feb 08:55 - 09:00 | Plénière Smart Supply Chain 2022

Welcome Speech

HUBInstitute (HUB Institute)

09 Feb 09:00 - 09:20 | Plénière Customer Experience J2 2022

[Back from NRF] Augmented & Inclusive Management: creating...

09 Feb 09:00 - 09:15 | Plénière Smart Supply Chain 2022

[Back from NRF] Supply & delivery : optimize your supply...

09 Feb 09:15 - 09:30 | Plénière Smart Supply Chain 2022

The main Supply Chain trends for 2022

09 Feb 09:20 - 09:35 | Plénière Customer Experience J2 2022

Search path and local visibility: How does La Poste take...